Privacy Policy

At Outlet Rosenthal Store (accessible via noelfestivedecor.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website. By using our site, you consent to the practices described herein.

1. Information We Collect

We collect information to provide you with a seamless and personalized shopping experience. The types of data we collect include:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, and payment information (e.g., credit card details processed securely via our payment partners).
• Transaction Data: Details about the products you purchase, including order history and payment method.
• Technical Information: We automatically collect information such as your IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
• Communication Data: If you contact our customer care team (e.g., via [email protected]), we may retain records of those communications.

2. How We Use Your Information

Your data is used solely to enhance your experience with us, in line with our values of quality and reliability. We use your information for:

• Processing orders and delivering products to your designated address.
• Providing customer support and responding to inquiries.
• Improving our website, products, and services based on user preferences and behavior.
• Sending promotional communications (only with your consent) about new products, offers, or seasonal collections (e.g., Christmas Plates or Scandinavian tableware).
• Ensuring the security of our website and preventing fraud.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. However, we may share data with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to facilitate secure transactions. These partners adhere to strict security standards and do not retain your data beyond what is necessary for processing.
• Shipping Partners: To deliver products to your location, we share necessary shipping details (e.g., name and address) with logistics providers.
• Legal Authorities: Where required by law or to protect our rights, we may disclose information to comply with legal obligations.

All third-party partners are contractually obligated to handle your data securely and in compliance with applicable privacy laws.

4. Data Storage and Security

We implement robust measures to safeguard your information:

• Encryption: All transactions are protected by advanced encryption technology (SSL) to ensure the confidentiality of your payment details.
• Secure Storage: Data is stored on secure servers with limited access to authorized personnel only.
• Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously update our security practices to mitigate risks.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or delete your personal information stored with us.
• Opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
• Object to the processing of your data where applicable under law.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Functional Cookies: These are essential for the website to function properly, such as remembering items in your shopping cart.
• Analytical Cookies: We use tools like Google Analytics to understand how visitors interact with our site, helping us improve its design and content.
• Marketing Cookies: With your consent, these cookies may be used to display relevant advertisements based on your interests.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our website.

7. International Data Transfers

As a global store (serving regions worldwide, excluding parts of Asia and remote areas), your data may be processed in countries outside your residence. We ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses where necessary.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. 

9. Contact Us